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I make to order but I stock everything I need in terms of materials so that I can make and send within a couple of days. The only exceptions are some of the gold and diamond pieces which may take a little longer. In these cases, I’ll email a delivery date when you order. Delivery in the UK is by 1st class or Special Delivery. If you need it fast then you should opt for Special Delivery. Full packaging and Delivery information is available on my Delivery page..
At times it’s hard to judge the look and scale of a piece of jewellery from a photograph and sometimes you will not know if it suites you until you’ve actually put it on. I want you to be delighted with your jewellery. If, for any reason, you are not, then you can return it for a full refund.
If you find your jewellery doesn't fit then you can return it for a free adjustment. Whatever the reason, if you do need to return the jewellery then please follow the instructions on the Guarantee and Returns slip when you receive it.
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